Accessibility Statement

Last updated: June 9, 2025

Our Commitment to Accessibility

At Open Sky Development, we are committed to ensuring that our website and services are accessible to everyone, including people with disabilities. We believe that digital accessibility is not just a legal requirement, but a fundamental aspect of creating inclusive experiences for all users.

Accessibility Standards

We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards published by the World Wide Web Consortium (W3C). These guidelines explain how to make web content more accessible for people with disabilities.

Our website aims to achieve and maintain compliance with the following standards:

  • WCAG 2.1 Level AA compliance
  • Section 508 of the Rehabilitation Act
  • Americans with Disabilities Act (ADA) requirements
  • EN 301 549 European accessibility standards

Accessibility Features

Our website includes the following accessibility features:

Keyboard Navigation

  • All interactive elements are accessible via keyboard navigation
  • Clear focus indicators for keyboard users
  • Logical tab order throughout the website
  • Skip navigation links for easy content access

Screen Reader Support

  • Semantic HTML structure for proper content interpretation
  • Alternative text for all meaningful images
  • Descriptive headings and labels
  • ARIA (Accessible Rich Internet Applications) attributes where appropriate

Visual Design

  • High contrast color schemes meeting WCAG standards
  • Scalable text that can be enlarged up to 200% without loss of functionality
  • Clear visual hierarchy and consistent navigation
  • Support for both light and dark color themes

Forms and Interactive Elements

  • Clear labels and instructions for all form fields
  • Error messages that are clearly identified and explained
  • Sufficient time limits with options to extend when necessary
  • No content that causes seizures or physical reactions

Assistive Technology Compatibility

Our website has been tested with and supports the following assistive technologies:

  • Screen readers (JAWS, NVDA, VoiceOver, TalkBack)
  • Voice recognition software (Dragon NaturallySpeaking)
  • Keyboard-only navigation
  • Switch navigation devices
  • Eye-tracking systems
  • Screen magnification software

Browser and Device Support

Our website is designed to work with:

  • Modern web browsers (Chrome, Firefox, Safari, Edge)
  • Mobile devices (iOS and Android)
  • Tablet devices with touch interfaces
  • Various screen sizes and resolutions

Third-Party Content

Some content on our website may be provided by third-party services. While we strive to ensure that all content meets our accessibility standards, we cannot guarantee the accessibility of third-party content. We work with our partners to encourage accessibility best practices.

Ongoing Efforts

Accessibility is an ongoing commitment. We continuously work to improve the accessibility of our website through:

  • Regular accessibility audits and testing
  • User testing with people who use assistive technologies
  • Staff training on accessibility best practices
  • Incorporating accessibility considerations into our development process
  • Staying current with accessibility standards and guidelines

Known Issues and Limitations

We are aware of some accessibility limitations and are actively working to address them:

  • Some legacy content may not fully meet current accessibility standards
  • Certain complex interactive elements are being enhanced for better accessibility
  • PDF documents are being reviewed and updated for accessibility compliance

We are committed to resolving these issues in future updates to our website.

Accessibility Resources

If you need assistance accessing our website or would like to request content in an alternative format, we provide the following options:

  • Alternative formats for documents (large print, braille, audio)
  • Assistance with website navigation
  • Information about our services via phone or email
  • In-person consultations when possible

Feedback and Contact Information

We welcome your feedback on the accessibility of our website. If you encounter any accessibility barriers or have suggestions for improvement, please contact us:

Accessibility Coordinator

Open Sky Development

Email: [email protected]

Phone: Available upon request through our contact form

When contacting us about accessibility issues, please include:

  • The specific page or feature you're having trouble with
  • The assistive technology you're using (if applicable)
  • A description of the problem you encountered
  • Your preferred method of receiving a response

Formal Complaints Process

If you are not satisfied with our response to your accessibility concern, you may file a formal complaint:

  1. Submit your complaint in writing to [email protected]
  2. Include all relevant details about your accessibility concern
  3. We will acknowledge receipt within 5 business days
  4. We will provide a substantive response within 30 business days
  5. If needed, we will work with you to develop a resolution plan

Legal Information

This accessibility statement demonstrates our commitment to digital accessibility and compliance with applicable accessibility laws and standards. We will update this statement as we continue to improve the accessibility of our website and services.