Website & Software Support

Worried Your Website Will Break and You Won't Know How to Fix It?

Running a business is hard enough without worrying about technical issues. Outdated software, security vulnerabilities, mysterious errors—we handle all of it so you can focus on your customers.

Without Support, You Risk

  • • Website goes down, you don't know why
  • • Security vulnerabilities left unpatched
  • • Outdated software causing problems
  • • When something breaks, scrambling to find help
  • • Paying premium rates for emergency fixes
  • • Losing sales while site is down

With Support, You Get

  • • Proactive monitoring catches issues early
  • • Security updates applied automatically
  • • Software stays current and compatible
  • • Help available when you need it
  • • Predictable monthly cost (no surprises)
  • • Someone who knows your system

The Real Cost of Downtime

If your website generates just $200/day in sales and goes down for 24 hours:

$200
Lost sales
$???
Emergency fix cost
Damaged trust
Customer frustration

Support plans start at $150/month—about what you'd lose in half a day of downtime.

What's Included in Support & Maintenance

🔍 Proactive Monitoring

We watch your site 24/7. If something goes wrong, we're usually fixing it before you even notice.

Includes: Uptime monitoring, error tracking, performance alerts

🔒 Security Updates

Software gets updated constantly for security. We apply updates, test them, and make sure nothing breaks.

Includes: Security patches, SSL certificate renewal, vulnerability scanning

💾 Backups & Recovery

Daily automated backups stored securely. If disaster strikes, we can restore everything quickly.

Includes: Daily backups, off-site storage, tested recovery procedures

🛠️ Bug Fixes & Updates

When something isn't working right, we fix it. Small updates and tweaks included in most plans.

Includes: Bug fixes, minor updates, compatibility fixes

📞 Priority Support

Need help or have a question? You're not stuck in a ticket queue—you get priority attention.

Includes: Email support, faster response times, someone who knows your system

⚡ Performance Optimization

We keep your site fast. Slow sites lose customers—we monitor performance and optimize when needed.

Includes: Speed monitoring, optimization recommendations, caching setup

Choose Your Support Plan

Essential

$150/month
  • ✓ 24/7 uptime monitoring
  • ✓ Security updates & patches
  • ✓ Daily backups
  • ✓ Email support (48hr response)
  • ✓ 1 hour of updates/fixes per month

Perfect for: Basic websites, low-traffic sites

Most Popular

Professional

$350/month
  • ✓ Everything in Essential
  • ✓ Priority support (24hr response)
  • ✓ Performance monitoring & optimization
  • ✓ 3 hours of updates/fixes per month
  • ✓ Quarterly strategy calls

Perfect for: E-commerce, booking systems, business-critical sites

Enterprise

$750/month
  • ✓ Everything in Professional
  • ✓ Same-day support response
  • ✓ Dedicated account manager
  • ✓ 8 hours of updates/fixes per month
  • ✓ Monthly strategy & roadmap sessions
  • ✓ Custom SLA agreement

Perfect for: Complex apps, high-traffic sites, mission-critical systems

All plans include a 30-day money-back guarantee. Additional hours billed at $150/hr.

Stop Worrying About Your Website

Let us handle the technical stuff so you can focus on your business.